If you are having any problems with any of our products or services, please contact us as soon as possible.
0044 (0)20 323 94 101
Alternatively send an email to firstname.lastname@example.org
What sometimes can happen is that a customer pays and it takes some time for the order to process.
I have paid but I have not received a licence code.
Please check your spam inbox. Or contact us referencing your order number.
I cannot see the content.
Please make sure that Flash is installed on your browser.
I have forgotten my password.
Our systems have automatic password reset functions. Alternatively send us an email and we will create a new password for you.
A certain step in the language course doesn’t work (rare).
Please send a screenshot.